Terms of Service
1. Who we are
BuildFill (the “Service”) is operated by Vazgen Balasanov (sole proprietor), 2/8 Zvi Herman Shapira St., Rishon LeZion, Israel (“we”, “us”). Contact: support@buildfill.com.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
2. The Service
BuildFill is software for workshops that use additive manufacturing. It calculates 3D build layouts (nesting), build times, material use and prices from the data you provide. BuildFill does not print, ship or inspect parts and is not a party to any agreement between you and your customers.
3. Accounts
You must be at least 18 years old and use the Service for business purposes. You are responsible for your account, your team members and the confidentiality of your login.
4. Subscription and credits
The Workshop plan costs $99 per month in the United States and €99 per month in the European Union (local taxes may be added at checkout), billed in advance through Paddle. The subscription renews automatically every month until cancelled. Each plan includes monthly credits for the built-in assistant; unused credits expire 3 months after they are granted. New workshops receive 10 free credits once.
You can cancel at any time in your account; access continues until the end of the paid period. Prices may change with at least 30 days' notice by email.
5. Your data and files
You keep all rights to the models, prices and other content you upload. You give us permission to process it only to provide the Service. Uploaded models and calculation data are deleted automatically after 24 hours; account settings remain until you delete your account.
6. Acceptable use
Do not upload content you have no right to use, attempt to break or overload the Service, or resell access without our written consent.
7. Results and responsibility
Layouts and prices are calculations based on manufacturer recommendations and on the settings you choose. You are responsible for checking results before production and for your quotes, prints and customer commitments. To the extent permitted by law, our total liability is limited to the fees you paid in the 3 months before the claim, and we are not liable for indirect or consequential losses, including failed prints, lost material or lost profit.
8. Availability and changes
We aim to keep the Service available but do not guarantee uninterrupted operation. We may improve or change features; we will tell you in advance about changes that materially reduce what your plan includes.
9. Termination
You may stop using the Service at any time. We may suspend accounts that break these Terms, after notice where reasonable.
10. General
These Terms are governed by the laws of the State of Israel. If any part of these Terms is invalid, the rest stays in force. Mandatory consumer and data protection rights in your country are not affected. Questions: support@buildfill.com.